Delete Your MindRise Data

We respect your right to privacy and your right to control your personal data. You can request the complete deletion of your MindRise account and all associated synchronized data at any time.

How to delete your account and data in the app

The easiest and most immediate way to delete your account is directly within the MindRise mobile application:

• Open the MindRise app on your device.
• Navigate to the Settings screen (accessible from your profile).
• Scroll down to the Account section.
• Tap on Delete Account.
• Follow the on-screen instructions to confirm your request.

Your account and associated cloud data will be queued for immediate deletion.

Request data deletion via email

If you no longer have access to the app or your device, you can request account and data deletion by contacting our support team directly.

• Send an email to sitezoro07@gmail.com from the exact email address associated with your MindRise account.
• Use the subject line: Data Deletion Request.
• Please include your account email in the body of the message to confirm the request.

What happens to your data

Upon processing your deletion request:

• Cloud Data: Your profile information, habits, routines, journals, and progress data will be permanently removed from our active Supabase cloud database.
• Local Data: Data stored locally on your physical device via Hive will remain until you uninstall the app or clear the app's cache.
• Subscriptions: Any active Premium subscriptions billed through the Apple App Store or Google Play must be canceled directly by you in your device settings. Deleting your account does not automatically cancel these third-party billing subscriptions.
• Retention: Some data may be retained temporarily in secure, encrypted backups for up to 30 days before being completely overwritten. We may also retain certain information only when strictly required by law for accounting, dispute resolution, and security purposes.

Expected Timeframe

In-app deletions are processed immediately. Email requests will be processed within 14 days of receipt, subject to verification of your identity and ownership of the email address.

Contact Support

If you have any questions about this process, please contact us at sitezoro07@gmail.com.